Thank you for trusting our service, we value your satisfaction. In the rare case that you are not satisfied with our service, the below terms for refund will apply. When you place an order, it is deemed that you have read and accepted the below terms
|SNO||Reason of Refund||Possible Refund||Max Refund Possible|
|1||Over paid or Submitted the order twice||Any excess amount paid and notified to us with six months from the date of order shall be refunded back in full||100%|
|2||Delay in Delivery of order||Please note that work delivery does not happen on Sunday and Bank Holidays. Apart from these days, if there is a delay in delivery of your order, you are eligible for the refund pro-rata to the work done/completed by us.||90%|
|3||Issues in document||If after accepting the changes made by our editors, still you find issues in the document, you need to notify the same to us within 2 working days for a possible refund.||50%|
|4||Cancel the order||If you wish to cancel the order after having submitted the order and completed the payment, no refund is possible for the same||0%|
For payments made online, the refunds need to be processed back to the original mode of payment.
For cases where refund is applicable, refund shall be processed with 10 working days from the date of confirmation of refund amount.